Augustus Peah came from Providence to pay a fine, but there was one problem: he’d forgotten his ticket. Not so long ago, he would have had to go home and retrieve it. But today, the state Traffic Tribunal can handle such problems with ease.

Peah scribbled his name and birth date on a piece of paper and handed it to the clerk. She turned to her computer and clicked away. He handed her a credit card, she handed back a receipt, and he was on his way to the parking lot.

The whole process took about five minutes.

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